Frequently asked questions about our maps, products and ordering issues.

I made a mistake when I ordered, what can I do?

Reach out here or email info[at]quercusmaps.com. Address changes can be handled easily, other errors can be corrected on a case-by-case basis.

Do you accept returns?

All sales are final, no returns accepted. If your order arrived damaged/misprinted you’ll get a free replacement.

When will my order arrive?

I’d give it 10 days, this stuff goes by USPS and they’re going through it right now. You’ll get a tracking link when your order ships.

What’s a Quercus?

An oak tree. My favorite is Quercus agrifolia, the California live oak, growing low and twisty, evergreen against dry yellow hills.

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